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Parent Category: Bylaws

Category: Essential Bylaws

BYLAW -47.1- Privacy Policy for the Owners, Strata Plan BCS367

1. The Strata Corporation’s Commitment regarding Personal Information:The Strata Corporation is committed to protecting the personal information of its residents.
2. Why the Strata Corporation Collects Personal Information:
   
   1. To identify and communicate with the residents;
   2. To process payments;
   3. To respond to emergencies;
   4. To ensure the orderly management of the Strata Corporation;
   5. To comply with requirements imposed by the Strata Property Act and other applicable laws.
3. what Information the Strata Corporation May Collect, Use or Disclose:se:

The strata corporation may collect, from time to time, certain personal information of Owners, tenants, and occupants including but not limited to:

1. Name(s), address(es), phone number(s), and email address(es), as applicable
2. Banking or credit card information to allow pre-authorized payments (“PAP”) to pay strata fees;
3. Emergency contact information;
4. Vehicle description/license plates;
5. Pet information;
6. Video images and voice recordings obtained during the use and operation of the video surveillance system to be installed by the strata corporation in the following locations: The visitor parkade ii. The mail/recycling room

An Owner, tenant or occupant may give consent either orally, in writing, electronically, or through an authorized representative.  Consent will be implied when the purpose for collecting, using, or disclosing personal information would be considered obvious and the individual voluntarily provides his or her personal information for that obvious purpose.

1. Collection, Use and Disclosure of Personal Information by the Strata Corporation

Except where the Strata Corporation is legally authorized (for example, pursuant to a bylaw) or consent is otherwise not required (as discussed below under the next heading), the Strata Corporation will seek consent before collecting, using, or disclosing personal information.

The Strata Corporation will only collect, use, or disclose the personal information that is necessary to fulfill the identified purposes and will not collect, use or disclose personal information in other circumstances unless the Strata Corporation first receives further consent from the person involved.

The Strata Corporation will make reasonable efforts to ensure that the personal information that it collects, uses, or discloses is accurate and complete.  If a resident is aware that the personal information the Strata Corporation has about them needs to be corrected, please advise the Strata Corporation about the correction in writing.

• What Personal Information the Strata Corporation Can Collect, Use or Disclose without Consent:
  • With respect to an Owner, the Owner’s name, the strata lot address, the mailing address if different from the strata lot address, the strata lot number, and the unit entitlement of the Owner’s strata lot;
  • Information authorized by a bylaw;
  • The names and addresses of individual mortgagees who have filed a Mortgage Request for Notification;
  • The names of tenants of a strata lot, if any;
  • With respect to a council member, the telephone number or some other method by which the council member can be contacted on short notice;

• Information necessary for emergency medical treatment if it cannot otherwise be obtained in a timely manner;
• Information for an investigation or a legal proceeding if collection with consent would compromise its availability or accuracy;
• Information already available to the public from any of the following: a telephone directory, a professional or business directory, a registry, or a printed or electronic publication;
• If the Strata Corporation requires legal advice from a lawyer;
• If the Strata Corporation is collecting money owed by an Owner, tenant or occupant; and
• If the personal information is required to be collected, used or disclosed by law.

• Withdrawing Consent:

Except where withdrawing consent would frustrate the performance of a legal obligation, a resident can withdraw consent at any time by giving the Strata Corporation reasonable notice.  If consent is withdrawn, the Strata Corporation will inform the person withdrawing the consent of the likely consequences of that step.

• Retention of Personal Information:

The Strata Corporation will only retain personal information for as long as necessary to fulfill the identified purposes or as long as required for a legal or business purpose.  If the information of a resident is used to help the Strata Corporation render a decision, the information will be retained for a one (1) year period.

• Security of Personal Information:

The Strata Corporation has implemented reasonable security arrangements to prevent against risks associated with personal information, such as unauthorized access, collection, use, disclosure, copying, modification or disposal.

If the Strata Corporation retains another organization to do work for the corporation that involves personal information, the corporation will ensure that there is an agreement in place that commits that organization to adhere to this privacy policy.

• Access to Personal Information:

A resident is entitled to access their own personal information that is under the Strata Corporation’s control and is also entitled to know the ways in which that information has been used or disclosed.

Any request by resident for his or her information must be made in writing and directed to the Strata Corporation’s Property Management Company.

The Strata Corporation will charge a minimum fee when an access request is made and the amount should be verified when the request is made.

The Strata Corporation will respond to a written request within 30 business days of receipt of the request; however, the Strata Corporation may be entitled in some circumstances to extend the response period.  In providing the response, the Strata Corporation will inform the requesting party whether he or she is entitled to access to the requested information, and if access is denied, the reason for the denial.

If a requesting person is not satisfied with a response from the Strata Corporation, that person may complain to the British Columbia Office of the Information and Privacy Commissioner (www.oipcbc.ca

Details

Parent Category: Bylaws

Category: Essential Bylaws

BYLAW -47.2- Privacy Security Measures

• The Strata Corporation will install closed circuit video surveillance in the areas of the strata plan as identified above.
• The Strata Corporation collects data with respect to the usage of each mailroom access code programmed for use at and within Strata Plan BCS367.
• This bylaw authorizes the collection of personal information using a video surveillance system and mailroom access code usage records and will be used by the Strata Corporation for the following purposes only:
  • being alerted to the presence of trespassers within the boundaries of Strata Plan BCS367;
  • recording and obtaining evidence of any theft, vandalism, nuisance, damage to property (which, for certainty, includes the cleaning of property), or injury caused by or to any person within the boundaries of Strata Plan BCS367; and
  • enforcing strata corporation bylaws and rules which are not “minor” bylaws. For the purposes of this bylaw, a “minor” bylaw excludes any bylaw or rule that relates to any of the following:
    1. the safety and security of the strata plan and its Owners, tenants, occupants and visitors;
    2. the repair, replacement and/or cleaning of property as a result of the act or omission of an Owner, tenant, occupant or visitor;

• the removal of items left in or on common property in contravention of the bylaws or the rules where such removal results in any expenses being incurred by the strata corporation.

• The video files and/or mailroom access code records will be stored by, on, or behalf, of the Strata Corporation via its security contractor for a period of up to 6 week(s) from the date of recording. This period may be extended for those files required for law enforcement and/or bylaw or rule enforcement purposes.
• The personal information of Owners, tenants, occupants or visitors will only be reviewed or disclosed as follows:
  • to law enforcement for the purposes set out in this bylaw 47, or as otherwise required by law;
  • to the strata council members and the strata manager for the purposes set out in this bylaw 47, or as otherwise required by law.
• An Owner, tenant, occupant or visitor must not do anything to damage or interfere with any closedcircuit video surveillance or mailroom access code equipment.
• In installing and/or maintaining the systems described in this bylaw 47, the Strata Corporation makes no representations or guarantees that any of the systems will be fully operational at all times. The Strata Corporation is not responsible or liable to any Owner, tenant, occupant or visitor in any capacity (including a failure to maintain, repair, replace, locate or monitor any of the systems, whether arising from negligence or otherwise) for personal security or personal property in any area monitored by any of the system

Details

Parent Category: Bylaws

Category: Essential Bylaws

BYLAW -47.4- Security Devices on Strata Lots

Bylaw 47, on “Privacy Policy for the Owners”, also applies to the installation and use of smart security devices (e.g. security cameras, smart doorbells, security lights) that an Owner may use on the limited strata common property of each strata lot only with council’s written approval.

1. Any smart security device mounted externally must comply with Bylaw -9- “Obtain Approval Before Altering a Strata Lot”.
2. Exterior mounted security cameras (webcams) are not permitted because they require mounting onto an exterior wall membrane that then becomes subject to moisture penetration and water damage.
3. An approved smart doorbell may be used as long as it complies with PIPA guidelines. Smart doorbells cannot obscure or replace the peephole viewer in the front door.
4. Tenants require written permission from the owner and council to install a smart security device.
5. Failure to comply with section 4 restrictions will result in a minimum $50 fine (to be applied every 7 days until corrected).

→  Click here to learn about "Standard & Smart Doorbells" allowed since 2019.→  Click here to leanr about "Smart Locks" (keyless/digital) allowed as on 2024.

Details

Parent Category: Bylaws

Category: Essential Bylaws

BYLAW -47.3- Security Cameras in Visitor Parkade and Mailroom

Our visitor parkade is easily accessible to the public, and it continues to be difficult to protect this area against vandalism, theft, or loitering by unknown persons. The installation of security cameras could help deter illegal behaviour, and the recordings could be used as evidence for police investigations. Cameras would also be located in the mailroom for similar purposes.